Shipping

Are there any shipping costs?

Do you deliver to my area/postcode?

I haven’t received my order, who do I contact?

How long do I have to wait for my delivery after ordering?

I have received my order and a bottle has been broken, what do I do?

Ordering

I want to order wine from several wineries at once can I do that?

Do I have to have an account to order?

I could order directly from the winery so why is this different?

The wine I want is only available in 6 packs and I only want 3, can I buy just 3?

Login to Site

I have forgotten my login details, how do I access my portal?

I have moved, how do I change my address?

General

Why don’t you offer a wider range?

How are my personal details managed?

I have found the wine I want cheaper on another website, do you price match?

I didn’t like one of the wines that I ordered, do you offer refunds?

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